Our dispensary is situated in the Cheriton Bishop Surgery.
Repeat prescriptions can be ordered by:
The dispensary team ask for 3 working days (4 working days for Dunsford Post Office Deliveries) for routine repeat prescription requests to enable timely processing.
Please note that the dispensary is closed between 1pm - 3pm daily so please collect prescriptions outside of these times.
Please look at the message on your paper prescription that advises when your next medication review is due. For simple medication this could be dealt with via email or telephone call. For medication for chronic diseases this would need to be with an appropriate healthcare professional.
Medication can be picked up from Cheriton or Christow surgeries and Dunsford post office (for those aged < 16 or > 60). Dunsford could be used for those people with a valid medical exemption. It is your responsibility to let the dispensary team know the detail, to keep this up to date and the dispensary informed of any changes. If this is not done then the prescription authority may impose charges.
For housebound patients a potential delivery service maybe available. Discussion with Acorn or Outreach patient support services is advised.
Acorn telephone number is: 01647 252701
Outreach telephone number is: 01647 279176
To avoid repeated interruption to those dispensing, please avoid direct telephoning to the dispensary, however, you can email on email@example.com
You will receive a response on the same day to deal with your query.
There a range of reasons for being exempt from prescription charges or it maybe wise to have a prepayment card to avoid further prescription charges. Please discuss with the dispensary team. Please ensure you keep any exemption up to date to avoid any potential fines.
Full details of what this looks like and how to apply are here:
The current prescription charge is £9.35 per item, two items £18.70, three items £28.05 and four items £37.40.
Pre-payment certificates cost for 3 months = £30.25 and twelve months = £108.10
From time to time we can experience difficulty in getting some medications. This is due to limitations in our wholesaler. If this happens, we apologise, and will try to source or find an appropriate alternative. If we can't then we can give you a signed prescription to take to one of the other big pharmacies who may be able to source themselves.
We have a number of patients registered with us but live outside the practice area. Unfortunately we are not allowed to dispense medication to this group. They will receive a prescription to take to a pharmacy.
For help with a non-urgent medical or admin request, you can now contact us online
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If outside surgery hours, dial 111 if you need urgent help and advice. If an emergency, dial 999.
Last updated 15th August 2022